Peace of Mind program
Every EF tour includes our Peace of Mind program, which provides groups with flexibility to change the dates, destination, or itinerary of their tours up to 45 days before departure.
COVID Care Promise
In these uncertain times, it’s not enough to just offer flexible travel options. If an EF traveler is diagnosed with COVID-19 while on tour, we’ll help facilitate the care and support they need. We’ll offer support through hospitalization or a quarantine period, fly a parent or guardian to a tour location, offer translation services, and more. Read more about these policies and other protections we offer for all EF travelers.
COVID Peace of Mind program
In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program to account for situations related to the COVID-19 pandemic. Under the COVID-19 Peace of Mind program, you can:
- Change the travel dates or tour itinerary of your group’s current tour; or
- Cancel your tour with each traveler receiving or reinstating a transferable COVID-19 Future Travel Voucher for 100% of all money paid to EF; or
- Cancel your tour with each traveler receiving a cash refund for all of the money paid to EF less $500*
If at 44 days or less prior to departure, any of the above conditions related to the COVID-19 pandemic are in effect such that a postponement of your tour program is necessary, Group Leaders or travelers will have all of the above options, but with slightly better refund terms of all money back less $350.
*For travelers who had booked their program by redeeming a previously issued COVID-19 Future Travel Voucher, the cash refund option available will be based on the originally issued voucher terms (e.g., travelers who received a COVID-19 Future Travel Voucher for a tour originally scheduled to depart between March 1, 2020 and May 14, 2020, may exchange their voucher for all monies paid less $565).
EF will be there for you (whenever you’re ready). Until then, browse our tours for a little inspiration.